High Wire Networks provides factory installations, maintenance, and services for a world leading manufacturer of telecommunications equipment. We offer end-to-end services, inclusive of custom-tailored project management, quality control staging, installation, technical support and ongoing maintenance. To ensure that our partners receive the best possible execution and service, our team is backed by a centralized Oracle-powered business management system that tracks and documents all work-in-progress. We also offer a 24/7 call center that is staffed with certified technicians, not phone operators – so issues get resolved quickly and cost effectively.

Over 90% of the High Wire Networks team works hands-on in the field, and more than 70% of all services are provided by the company’s internal staff of technicians, each with an average of 12+ years of industry experience. The bulk of remaining services is completed by Preferred Partner organizations that have been fully trained with regard to High Wire Networks protocols and procedures. Because our teams have a much higher rate of repetitive service execution on certified product lines, we can provide greater efficiency and reliability.

High Wire Networks has a service record of executing both small and complex installations with fewer DOA’s, fewer job change orders, and highly satisfied customers. We’ve eliminated unnecessary overhead and built a national organization to provide our partners with optimized service. In much of the country, we can deploy trained technicians within just 4 hours.

High Wire Networks provides its telecommunications partners with the following national services: