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What is a NOC?

What Is a Network Operations Center? Who Needs It?

In the IT world, delivering strategic solutions on an outsourced basis meets two critical objectives for VARs, MSPs, MSSPs, systems integrators, IT consultants, agents and the like— more revenue and happier customers. Network operations center (NOC) services are becoming an increasingly important part of that service mix. What is a NOC? A network operations center […]

6 Must-haves in Your Incident Response Plan to Combat Emotional Distress

We are all aware that a cyberattack can take a heavy toll on an organization’s financial and reputational status, but what about the emotional toll on the employees who have had to work through it? Recently, we addressed the human side of surviving a cyberattack on The Cybersecurity Simplified Podcast. We interviewed Ed Vasko, Director […]

High Wire Cybersecurity Awareness Guidelines

“See Yourself in Cyber” – 2022 Campaign Theme Educate yourself and help spread cybersecurity knowledge, with the focus on “people”.   Four Things You Can Do:   [PODCAST] Privacy VS Security -How Access Will Be Defined Going Forward?      [VIDEO] With thousands of solutions in the marketplace, what suggestions do we have for […]

The Complete Guide to Security Orchestration, Automation and Response (SOAR)

With the exponential increases in cyberattacks and the shortage of cybersecurity expertise, it’s not easy for businesses to stay a step ahead of cyberthreats. That’s where Security Orchestration, Automation and Response, or SOAR, comes in. SOAR collects threat data, alerts security teams and automates responses. It goes a step further, using artificial intelligence (AI) to […]

Cybersecurity Partner Success

A Cybersecurity Partner Who Delivers Defense and Care-in-Depth

High Wire VP of Marketing Susanna Song Interviews Layer 7 Systems CEO Cory Russell Why did Layer 7 search for a managed cybersecurity partner? Our tools were not going to cut it– to protect our business and clients from ransomware, nefarious actors and various email phishing schemes. We landed on an endpoint detection and response […]

A Guide to Managed Cybersecurity: What is it? Who Offers It?

In order to understand the power and importance of managed security services, we first need to look at today’s threatscape. It’s colored by runaway cybercrime so vast and omnipresent that if the cybercrime industry were its own country, it would already be the third-largest in the world (behind the United States and China). Cybercriminals, cloaked […]

Everything You Need to Know about Managed Security Operations Center (SOC)

It’s often said that cybercriminals never sleep, and neither does their malware. Against this backdrop of 24/7 cyberthreats, the security operations center (SOC) has emerged as a 24/7 solution to combat those threats. Combining the best of human and machine intelligence, SOCs are essential combinations of front-line defense management and command-and-control centers for businesses worldwide. […]

MSPs in Cybersecurity: Why MSPs Should Offer Security Services

Cybersecurity affects all businesses, not just enterprises and governments. It’s critical to be aware of the risks and monitor, manage, and mitigate them. Today, most companies are aware of today’s omnipresent cyberthreats but are woefully under-protected—especially small and medium businesses (SMBs). Sometimes, business owners and managers know just enough to be dangerous and think they’ve […]

The Ultimate Guide to Marketing and Selling Cybersecurity Services

Cybersecurity. Just the mention of it can cause either panic or fatigue. As a data- and internet-dependent society, few individuals – and even fewer businesses – can function without it. Many customers don’t understand the nuances of cybersecurity. It used to mean setting up a firewall and calling it a day—a level of protection easily […]

Cybersecurity Incident Response

3 Steps to Building an Effective Cybersecurity Incident Response Plan

Cybersecurity is not only about prevention. It’s also about response. Think of it this way: You need to lock your doors, but you also need to know what to do if and when someone picks the lock. That’s why it’s critical to have a Cybersecurity Incident Response Plan. What is incident response in cybersecurity? Threats […]

xdr, cybersecurity, SOC, SOCaaS

MSSP Advisory: How to Help Your Clients Respond to CISA’s “Shields Up” Warning

Russia’s invasion of Ukraine holds the potential for far-reaching economic and business impacts, including cybersecurity. The threat is serious enough that the United States Cybersecurity and Infrastructure Security Agency (CISA) has released the “Shields Up” memorandum warning companies to beef up their security and continuity measures. Key CISA Advisory Steps for Organizations and Leadership Teams […]

Crypto Mining Malware

Overwatch Managed EDR Shuts Down Crypto Mining Malware on Client’s Network

Earlier this month, Overwatch security analysts received an alert on a new client’s network.  The 24/7 security operations center had recently deployed the Overwatch Managed Endpoint Detection and Response (EDR) solution when the incident occurred. Overwatch by High Wire Networks discovered 22 of the client’s machines were running crypto mining malware. Immediately, the EDR solution […]

Holiday Scams

Latest Holiday Scams

Business Email Compromise is on the Rise By Phil Burnett, Executive Vice President Security Operations and Chief Information Security Officer at High Wire Networks Several research firms, IT security investigators and intelligence sharing organizations are cautioning companies, shoppers, retailers, and major online retailers to be wary of an increase in sophisticated email scams. “Nearly a third […]

Security Operations Center

How the Pandemic Has Left Internal Security Teams Stretched Thin (And What to Do About It)

Even before the pandemic struck last year, cybercrime was on a meteoric rise. And along with it, increased cybersecurity risks to businesses of all sizes. Last year, the average price tag of a data breach in the U.S. was $3.86 million, according to industry figures. The overall projected cost of cybercrime in 2021 is in […]

Human Trafficking

Overwatch Managed Security Joins Fight Against Child Trafficking

It’s a startling and sobering statistic: human trafficking worldwide has become a $150 billion a year industry with more than 40 million victims. Every year 300,000 children are sold by human traffickers. In the U.S. alone, 300 children are at risk of being sold and exploited every year. While the numbers are staggering and the […]

Why Should I Find a Partner to Provide Managed Cybersecurity Services?

By: Jeremy Cullen, Overwatch Channel Sales Director Should I buy the security infrastructure and tools to build out your own security operation center (SOC) or find a partner that manages those tools for me? Cybercrime is on everyone’s radar, as the efforts of the bad actors continue to evolve.  From small business owners to executives […]

Mark Porter, President and CEO

Q&A With 2020 Channel Chief of the Year Mark Porter

Winner of Channel Chief of the Year at this year’s Channel Innovation Awards, High Wire Networks’ Mark Porter opens up on running a channel network during COVID and coming out of the pandemic stronger. Article posted by Channel Partner Insight. What has been your personal highlight of 2020? While it has been a challenging year, […]

Best Practices on Emerging Security Technologies

By Travis Ray, Director of Channel Sales, Overwatch Managed Security For managed services providers (MSPs) and managed security services providers (MSSPs), adding or improving security tools in your stack is time-consuming and often challenging. The evaluation process can be overwhelming, and the final decision has a long-lasting impact. The choice is more difficult now than ever before, having to decide on the thousands of security tools in the […]

The Frightening Truth About TikTok

Consider these risks. By David Barton, Chief Technology Officer TikTok, a very popular app that shares videos, is under fire – for good reason.  It seems, from the moment you install it, the TikTok app starts to gather massive amounts of data tracking the users’ every move.  While their data practices are similar to other […]

Six Shortcuts to Help Managed Service Providers Educate Clients on Cybersecurity

Every MSP should be educating clients on cybersecurity. If you aren’t, what are you waiting for? By Travis Ray, Director of Channel Sales, Overwatch Why MSPs Should Educate Clients on Cybersecurity: Every one of your clients has cyber-risks that need to be mitigated. Period. Some clients are more aware of the risk than others, but overall cyber is still a new frontier; education needs to […]

Is Your OOO Message a Security Risk?

Are you providing too much information in your Out Of Office notifications? Details around your day or time of return, reason for absence, email signature, and alternative contact details may be a gold mine of useful information for hackers. This information can be used for social engineering and targeted attacks. Do Not Provide: Location Duration […]

You + Overwatch Equals Opportunity in Cybersecurity

If you’ve been in the technology channel a long time, you’ve seen a lot of business models. For years the prevailing go-to-market strategy for equipment makers and service providers has been channel-friendly, but vendor-centric. Channel-friendly, but Vendor-centric For the vendor, the indirect channel has been simply another route to market. To them, the channel is […]

Four Things to Help Develop an Agile Workforce

By Charles Hughes, Chief Operating Officer. This blog was published in CompTIA. “Perfection is not attainable, but if we chase perfection, we can catch excellence.”—Vince Lombardi “A good plan violently executed today is better than a perfect plan tomorrow.”—George Patton The first two installments of this blog series (Part 1, Part 2) described an agile workforce […]

Big Companies Not Immune to Ransomware!

By David Barton, CTO Over the weekend, Maze ransomware hit a very large IT services company, according to Bleeping Computer. In the past, this malware gained entry using different techniques: exploit kits via drive-by downloads, remote desktop connections (RDP) with weak passwords, email impersonation, and email spam.  In the majority of cases, when the phishing […]

Secure Data, Protect Clients and Avoid Phishing in a Pandemic with High Wire Networks (Podcast included)

“As with any disaster recovery, you first have to find out what is essential to your business that you have to protect. There’s a lot of control mechanisms, protection, monitoring, alerting. You also need to make sure people can do their jobs comfortably and securely. Remote access is a huge issue. Looking at VPN and […]

Why Do We Need an Agile Workforce?

By: Charles Hughes, High Wire Networks’ Chief Operating Officer & CompTIA Guest Blogger In our global society, where the pandemic COVID-19 can suddenly wreak havoc in our marketplace, is your company agile enough to respond quickly and correctly to the disruption? “Notice that the stiffest tree is most easily cracked, while the bamboo or willow […]

8 Best Cybersecurity Practices for Working Remotely

If you and/or your employees are working remotely due to COVID-19, please consider these recommendations. It is imperative we keep a vigilant watch over our networks and data during these precarious times. 1.      Require up-to-date firewalls and anti-malware on all devices, including cell phones and tablets. 2.      Ensure all Internet connections are secure. 3.    […]

Achieving Workforce Agility Without Sacrificing Customer Experience

By: Charles Hughes, COO, High Wire Networks This is the first in a series of three blogs on CompTIA’, that will cover the basic fundamentals of leveraging a more agile workforce to reduce service delivery costs without sacrificing the customer experience. “Success today requires the agility and drive to constantly rethink, reinvigorate, react and reinvent.” […]

MSPs, Build Trust by Solving Clients’ Biggest Business Problem: Security

MSP Today Q&A with High Wire Networks’ CEO Mark Porter Security is a business problem, not a technology problem, said High Wire Networks’ CEO Mark Porter in an interview with Erik Linasek, Editor of MSP Today.  He adds, that this is true both for MSPs and their clients. Security is no longer optional, said Porter, […]

Simplify Compliance with New York’s SHIELD Act

Overwatch Managed Security Checks All the Boxes The state of New York is tightening up data privacy and security rules with the SHIELD Act, which takes effect on March 21, 2020. The new rules have far-reaching-effects since any organization that holds private information about a New York resident is required to comply – even if […]

What Can We Do About the Cyber-Workforce Crisis?

The cybersecurity workforce shortage is not hypothetical: According to the ISC(2) cyber-certification group, the size of the current workforce leaves a significant gap between the number of cybersecurity professionals working in the field (around 800,000 in the U.S.) and the number needed to keep organizations safe. “In the U.S., the cybersecurity workforce gap is nearly […]

Privacy Laws in 2020: What to Watch For

As we head into 2020, the debate over what tech giants do with private consumer information has reached an all-time high. As a result, new laws will fundamentally change how all companies handle customer data. Much of the legislative movement has come in the wake of Facebook’s Cambridge Analytica scandal wherein the social network allowed […]

The Key to Managing Millennials and Baby Boomers

Guest Blogger: Josh Bode, High Wire Intern How can managers be more effective with employees across generations and best communicate with those from different backgrounds and generations? It is a common challenge today in the workplace that has managers scratching their heads wondering how best to approach the next generation of workers. “Be kind, don’t […]

2020’s “Most Wanted” Cybercrimes: Top 5 Security Threats to Watch Out for in the New Year

Crime never sleeps – but it evolves. After a year marked ransomware, business email compromise (BEC) fraud and an increase in targeted attacks against companies of all sizes, 2020 has racked up a sizable list of cyberthreats to keep an eye on. Here is our list of the 2020’s Top 5 “Most Wanted” Cyberthreats: Mobile […]

xdr, cybersecurity, SOC, SOCaaS

6 Things You Should Know About XDR

XDR is the new kid on the security block. And, it’s stealing all the attention from the popular, but older EDR. Before you start feeling bad about EDR’s fall from grace, keep in mind it’s the OG and deserves our respect. That’s because XDR is building on EDR’s hard-won reputation. Without EDR, there’d be no […]

Beware! The IRS may not be the IRS

By: Nick Pratt (Overwatch Security Analyst) and Ben Weerts (Overwatch Inside Sales/Marketing) As we approach the October 15 extension deadline, the Internal Revenue Service (IRS) is alerting taxpayers about a new email phishing scam. A spoofed IRS.gov link has led taxpayers to a bogus web page where they have been prompted to download malware. The […]

ChannelPro Network Interviews Overwatch

Joel Zaidspiner from The ChannelPro Network met with the Overwatch Managed Security team last month at ChannelCon by CompTIA  in Las Vegas.  He sat down with Josue Vargas, Overwatch’s Director of Security Operations.  Why attend CompTIA and what makes Overwatch a great product for MSPs and VARs in the IT channel?  High Wire Networks has been around for […]

Overwatch Simplifies Cybersecurity

Overwatch Managed Security, High Wire’s security service, attended CompTIA’s annual convention, ChannelCon, August 5-7, 2019, in Las Vegas.  Josue Vargas, the Director of Security Operations, was featured on a podcast hosted by Don Witt from the Channel Daily News.  Here’s an excerpt of the interview.  How is High Wire Network’s relationship with CompTIA and what are some of the reasons why you attended Channelcon recently?   It’s all […]

Overwatch SOC Bolsters Security for Technology Customer

The Overwatch Protection:   Overwatch Security Analysts, monitoring a customer’s network, last month, discovered cybercriminals attempting to log-in to their web portal, using a brute force attack. Overwatch advised the company to strengthen employees’ passwords, remove dormant accounts and block traffic coming to and from specific IPs and regions. The customer identified security holes and […]

High Wire Wellness Day

By: Susanna Song Here at High Wire Networks, Get Work Done, is a common mantra we use. The three words are even plastered across one of our office walls. That mantra is why our partners have trusted us for nearly 20 years- we take the complexity out of service delivery. We provide the right people, […]

4 Steps to Effective IT Security Marketing

4 Steps to Effective IT Security Marketing If there is one advantage marketing IT security products, it is that you and your audience start from the shared perspective that taking steps to ensure the security of their networks and the data on them is important. As helpful as it is to have that common value, […]

5 Signs that your End-Users Need a Security Service Boost

In business today, digital security is one of the most important functions that any IT department is responsible for, and the weight of that responsibility is only growing over time. However, your end-users might not know if an element of their IT services operation needs an overhaul until something goes wrong. If you want to […]

2019 Security Trends, and How they Affect your Customers

In the wake of the surprisingly high volume of serious data breaches that hit businesses of all sizes (and impacted millions of consumers) last year, information security practices are already undergoing even closer scrutiny as many companies review their business priorities in 2019 and beyond.   Industry trend-watchers are already beginning to consider what this […]

How to Market MDR Services to End- Users and Make it Click

If the key to resonating with your intended audience can be boiled down to any one consideration, it is that you as a reseller have to be able to see things from your perspective (and current) customers’ perspective. This might sound obvious, but when there is misalignment between how you see their needs and how […]

The 6 Key Ingredients that Make a High-Performance SOCaaS Solution

It seems like hardly a week goes by without another high-profile data breach making the headlines. Not even data fortresses like Facebook seem to be safe, proving that even industry leaders make slip-ups that can lead to severe security compromises. With a boom in device presence on enterprise networks and a continued inadequacy of endpoint […]

Are Your Vendors Secure?

By Mark Porter, President and CEO of High Wire Networks Every day we hear about another large corporation with a data breach, or a large-scale ransomware attack, or a new router vulnerability.  The cyber world is a very scary place, but scarier still, we rely on human beings not making mistakes to a very large […]

RSA 2018: Now I know what I didn’t know I knew!

By Stan Herring, Director of Product and Strategy Last week I attended the RSA Conference 2018 in San Francisco along with forty-seven thousand others looking for answers to the security problems we face as an industry. I realized that for today’s small to medium-sized enterprises, securing themselves from all the different attack vectors can require […]

Transparency and Simplicity At Your Fingertips

By Mark Porter, President and CEO As I prepare to represent High Wire Networks at Field Service USA 2018 this week, and compete against companies like Siemens Medical Technologies for the Most Innovative Approach to Delivery Service Award, I thought it would be important to share the message with you. While it is nice to […]

April: A Month of Cyber Tragedies

By: Stan Herring, Director of Security Product & Strategy at High Wire Networks In the first 10 days of April we have been alerted to dozens of new cyberattacks.  Over 200,000 network switches made by the security vendor Cisco were hacked. This breach affects the critical infrastructure that underpins the internet and many internet service […]

Hardware and End-Point Applications Not Enough

By: Stan Herring, Director of Security Product & Strategy at High Wire Networks Today, we spend a significant amount of our work-life in a web browser. It’s overwhelming how fast companies have moved their infrastructure and applications to the public cloud. Private networks are being replaced with bigger bandwidth internet connections (SD-WAN). This modern-day paradigm […]

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