The customer sites weren’t a hop, skip and jump away. Getting there required more than just a flight and rental car. High Wire field engineers, with the coordination of veteran project managers, navigated rough terrain, unpaved roads, and steep mountains to reach their destinations, totaling more than 800 locations. The impressive team worked tirelessly to accomplish their mission, servicing 50 sites per week, which often required making 14 visits per day. Once on site, field engineers replaced outdated Cisco switches for the U.S. government.
The installation project finished seamlessly, despite several unpredictable challenges, including weak cell phone signal, a government shutdown, inclement weather and flooding. The flawless execution gave credibility to High Wire’s partners, leading to new opportunities with the U.S. government in the fiscal year 2020.
High Wire leveraged the right people, skills and processes. They dedicated two project managers and dozens of field engineers to ensure the successful outcome.
High Wire takes the complexity out of service delivery. Let us know how we can deliver your next service project. Email us at: email@example.com or 952-974-4000.
About High Wire Networks
For nearly 20 years, High Wire Networks has been a trusted partner to VARs, MSPs, distributors, integrators, manufacturers and telecom providers by enabling them to minimize overhead while extending delivery capabilities around the world. Our flexible workforce delivers vendor-agnostic technical field, professional and security services in more than 180 countries. Our services include design, installation, configuration and support for unified communications, wired and wireless networks, cabling and infrastructure, and electrical systems. Our new Overwatch Managed Security Platform-as-a-Service enables our partners to deliver comprehensive cybersecurity that’s easy to sell and easy to buy for an affordable monthly subscription. We also offer a variety of on-demand, rapid-response solutions with service levels ranging from two hours to next business day for onsite break-fix and remote technical support. With High Wire Networks, partners Get Work Done. Learn more at www.highwirenetworks.com.