Global Command Center Services


High Wire Networks Global Command Center (GCC)
is a flexible, cost-effective solution to your most complex business needs. Don’t get bogged down by the hour-by-hour logistics management. High Wire’s trusted team will do all the work behind the scenes to simplify your operations and take the complexity out of service delivery.

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Global Command Center

Benefits:

  • Customizable to Scope of Project
  • Fewer Partner Touchpoints
  • Fully Managed Services
  • Allows Partner to Focus on Customers & Relationships
  • Cost-effective
  • 100% HWN Resources

Command Center Delivers:

  • Project Coordination
  • Escalation Management
  • System Validation
  • Remote Engineer Support (Tier 1, 2)
  • Checkout
  • Documentation
  • Cutover Management
  • Resources based on schedule
  • Tollfree Number

Contact the 24×7 Customer Service Center

Our customer service center representatives and field technicians are ready for any issue. Our team is available 24×7 to help mitigate and resolve any unexpected or last minute requests or deliver ongoing frontline maintenance. Call 952-974-4000 or email us at sales@highwirenetworks.com.

High Wire Solutions

We offer a wide variety of on-demand, rapid response solutions with service levels ranging from two hours to next business day. Count on us for security, voice, data, point of sale equipment, cabling, and beyond. With one call, you can dispatch a qualified technician with the right skill set for the job. High Wire’s Global Command Center solutions are delivered globally in nearly 200 countries. We send the right people with the right skills to the right place at the right time.

  • On-Site Break/Fix
  • Security-as-a-Service
  • Managed Services
  • Advanced Technical Remote Support
  • High Capacity Networks
  • 24/7 Rapid Response
  • Preventative/Scheduled Maintenance
  • Available to both Service Providers & Enterprise Customers

Why Choose High Wire Networks


  • 24x7x365 Response & Dispatch

  • Global (180+ countries)

  • Relationship & Success Teams

  • Reliable Communication

  • Expertise On-site

Learn More About High Wire’s Global Command Center Services

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Contact us 24/7 for our On Demand Services - 952.974.4000