The Overwatch Protection: Overwatch Security Analysts, monitoring a customer’s network, last month, discovered cybercriminals attempting to log-in to their web portal, using a brute force attack. Overwatch advised the company to strengthen employees’ passwords, remove dormant accounts and block traffic coming to and from specific IPs and regions. The customer identified security holes and quickly made improvements to their overall security posture.
“We saw it happening in real-time and notified them immediately. They are now on better footing to face threats.”
(Michael Schwartz, Manager of Overwatch Security Operations Center)
Pre-Overwatch: The customer, a leading provider of telecommunications equipment and services to small-and-medium businesses and government facilities, has a small cybersecurity department. The IT director is tasked to oversee several security software systems and network windows, sift through erratic and foreign codes, and yet manually correlate events. Much to his chagrin, the IT director has investigated events that have turned out to be false positives, costing him valuable hours. It became more of a concern, however, when he wondered about the coverage of weekends and overnights. He couldn’t afford hiring another person.
Post-Overwatch: The customer leveraged the Overwatch Managed Security platform for its internal security monitoring in addition to partnering with High Wire Networks to resell and co-brand Overwatch services. Over the past couple of months, since adding Overwatch to their arsenal of cybersecurity measures, the company has improved their security coverage and discovered the benefits of having eyes on glass that go beyond standard business hours. Their cybersecurity department now has a full Security Operations Center to monitor its network. Today, the company’s network’s visibility is consolidated with the Overwatch dashboard, providing simpler and streamlined access to its security data. The company has confidence, the AI-driven SIEM and machine learning technology, backed up by 24×7 Overwatch Security Analysts, will immediately alert them to legitimate threats.
“I have a better understanding of what is going on in my network and can be more effective at my job with the reduced noise. I don’t watch numerous alerts come in all day like they used to. Overwatch has learned my environment, brings me the important alerts and takes the guesswork out of my day.”
Find out how Overwatch Managed Security can bolster your security posture today. Email us at: firstname.lastname@example.org or call us at 630-635-8477.